Client Approval Before Website Delivery
Get clients to confirm website scope, deliverables, revisions and handover terms before final delivery.
Client Approval Before Website Delivery
Website projects are full of small details: pages, plugins, hosting, copy, images, revisions, launch help, payment terms and maintenance. If these details are not confirmed clearly, a small website job can turn into unpaid extra work. EcomTrade24 Confirm gives web designers and developers a simple buyer confirmation step before delivery or project start.
Where website projects go wrong
A client may assume that hosting is included, that every page will be rewritten, that SEO is part of the package, or that maintenance is free after launch. The freelancer may assume the client understands the limit of the package. Both sides may be honest, but the project still becomes stressful because the scope was not confirmed in one clear record.
What to confirm for website work
- Number of pages included.
- Whether copywriting, images and logo work are included.
- CMS or platform, such as WordPress, WooCommerce, Shopify or custom PHP.
- Delivery timeline and client responsibilities.
- Revision rounds included.
- Hosting, domain, email and maintenance terms.
- Final handover details.
Before delivery or before starting?
For larger work, use confirmation before starting. For small fixes, use it before delivery. If the project changes, create a new confirmation page for the updated scope. The goal is simple: do not rely only on scattered chat messages when money and delivery expectations are involved.
Example
A WordPress freelancer sells a €120 landing page setup. The confirmation page states that it includes one page, basic mobile layout, contact form setup, two rounds of small text edits, no logo design and no monthly maintenance. The client confirms. Later, if the client asks for a full shop, the freelancer can point back to the confirmed scope and offer a separate quote.
Get buyer confirmation before you deliver
Create a confirmation page, send the link to your buyer, and keep a timestamped record with the order details, price, delivery terms and refund terms.
Frequently asked questions
Can I use this for website fixes?
Yes. It is useful for small fixes because those jobs often start quickly without formal paperwork.
Can I include maintenance terms?
Yes. You can state whether ongoing updates, hosting or support are included.
Does this replace a web design contract?
No. It helps document confirmation. For larger projects, use a proper contract as well.
Can I create a new confirmation for extra work?
Yes. That is recommended when the scope changes.