Proof Before Delivery
Create timestamped proof before sending files, shipping goods or completing custom work.
Proof Before Delivery
Once you deliver, the buyer already has the product, file or service. If the buyer then claims they never agreed to the details, your evidence may be weak. EcomTrade24 Confirm helps sellers create proof before delivery by making the buyer confirm the order details first.
Why proof before delivery matters
After delivery, the seller has less leverage. Refund pressure, chargebacks and unclear complaints become harder to handle. A confirmation page creates a checkpoint before delivery, where the buyer reviews the key terms and confirms them.
What proof before delivery should include
- Product or service description.
- Price and currency.
- Delivery method and expected timing.
- Refund or cancellation terms.
- Buyer identity details such as name or email.
- Timestamped confirmation event.
Best situations
Use proof before delivery for digital files, commissioned work, custom products, collectibles, private deals, website projects, designs, templates and services where the buyer might later dispute what was included.
Get buyer confirmation before you deliver
Create a confirmation page, send the link to your buyer, and keep a timestamped record with the order details, price, delivery terms and refund terms.
Frequently asked questions
What is proof before delivery?
It is a confirmation record created before the seller sends or completes the order.
Does the buyer sign digitally?
The MVP records checkbox confirmation and event data. It is not a regulated digital signature service.
Can I use it for every order?
You can, but it is most valuable for custom, digital or higher-risk orders.
Does the proof expire?
The verify record remains available according to your platform settings and retention rules.