Merchant Confirmation Tool
Add a buyer confirmation step before risky orders, custom products, digital delivery or high-friction transactions.
Merchant Confirmation Tool
EcomTrade24 Confirm is a lightweight merchant tool for sellers who need clearer buyer confirmation before delivery. It is built for situations where the product, service, delivery method or refund terms must be understood before the seller ships, sends files or starts custom work.
When merchants should use it
- Custom orders where the buyer requests something specific.
- Digital goods where refund terms must be clear before access.
- High-value private sales where item details matter.
- Manual delivery after payment.
- Orders that often lead to “I did not agree” complaints.
How it fits with EcomTrade24 Pay
EcomTrade24 Pay helps merchants accept payments. EcomTrade24 Confirm helps merchants document agreement before delivery. Together, they support a cleaner checkout and fulfillment workflow: collect payment, confirm order details, deliver with clearer records.
Simple enough for daily use
The tool is intentionally small. No buyer account is needed. The seller creates a page, sends the link, and receives a confirmation record after the buyer confirms. This keeps it practical for small teams and individual sellers.
Get buyer confirmation before you deliver
Create a confirmation page, send the link to your buyer, and keep a timestamped record with the order details, price, delivery terms and refund terms.
Frequently asked questions
Do I need an EcomTrade24 Pay account?
The tool is designed for EcomTrade24 merchants, but the confirmation concept is useful for any seller.
Can I use it before payment?
Yes. Some merchants use confirmation before payment, others before delivery.
Can I add my own refund terms?
Yes. Keep them clear, fair and understandable.
Is this a payment gateway?
No. It is a confirmation and documentation tool.